Speed Up a Slow Computer
We clear out what is slowing your PC or Mac and tune it up, so it runs fast again, all remotely.
Remote PC & Mac Help · Nationwide
Computer help, without anyone coming over
Slow computer, software problems, setup questions or something just not working on your PC or Mac? We connect to your computer securely and fix it while you watch, no visit and no drop-off needed. Helping people and businesses nationwide.
✓ No Visit Needed
⏻ Often Same Day
🔒 Secure Connection
★ PC & Mac Nationwide
Fully remote · we help PC and Mac users across the country
What We Do
Real help, over a secure connection
Most everyday computer problems do not need someone on site. We connect securely and fix them live, for PC and Mac, wherever you are.
Software & Errors
Crashes, error messages, updates and programs that will not behave, sorted out over a secure connection.
Setup & Configuration
New computer, new software, printers, email or accounts set up correctly without anyone coming over.
On-Demand Help
Stuck on something? We hop on, take a look and walk through it with you, live.
Files & Backup
Help moving files, setting up backups and making sure your important data is safe.
Business Helpdesk
Fast, friendly remote support for your team, so small issues get solved before they slow anyone down.
Brands We Service
We support every major brand, PC and Mac
Whatever you are running, we can help over a secure connection. Apple and Mac, Dell, HP, Lenovo, ASUS and beyond.
Apple & MacDellHPLenovoASUSAcerMicrosoft SurfaceSamsungMSIAlienwareRazerOMENGigabyteCorsairSonyToshibaFujitsuCustom-Built PCs
Brand names are shown only to indicate the products we service. We work with all major computer brands, hardware and software, and are an independent provider not affiliated with these companies.
PC and Mac, Anywhere
We connect securely and fix it live
You do not have to unplug anything or wait for a visit. We connect to your computer over a secure connection, with your permission, and fix the problem while you watch.
No visit, no drop-off
We solve it remotely, so there is nothing to unplug, pack up or drop off anywhere.
PC and Mac
One team for Windows and macOS, so wherever the problem is, we can help.
A secure connection
We connect only with your permission, over a secure connection, and you can watch the whole time.
Often same day
Most remote issues can be looked at quickly, so you are not waiting days for help.
Real people
You work with a real, friendly technician who explains things in plain language.
Nationwide
Because it is remote, we help people and businesses anywhere in the country.
How It Works
Connect, fix, done
01
Reach Out
Tell us what is going on, and we set up a quick remote session at a time that works.
02
Connect
We connect to your computer securely, only with your permission, and you watch the whole time.
03
Fix
We solve the problem live and explain what we are doing in plain language.
04
Confirm
We make sure everything is working before we disconnect.
Most computer problems do not need someone in the room.
Secure, live remote help for PC and Mac, often the same day, anywhere in the country.
Why Orca
The team to help, wherever you are
Twenty years solving computer problems, now over a secure connection for PC and Mac users nationwide.
No visit needed
We fix most everyday problems remotely, so there is nothing to unplug or drop off.
PC and Mac
One team for Windows and macOS, so whatever you run, we can help.
Secure and transparent
We connect only with your permission, over a secure connection, and you can watch every step.
Often same day
Remote help means we can usually take a look quickly, without a long wait.
Real, friendly people
You talk to a real technician who explains things clearly, not a script.
Nationwide
Because it is remote, we help individuals and businesses anywhere in the country.
Questions
Remote help, answered
How does remote computer help work?
We set up a quick session, connect to your computer securely with your permission, and fix the problem live while you watch. There is nothing to unplug or drop off.
Is it safe to let you connect to my computer?
Yes. We connect only with your permission, over a secure connection, and you can see everything we do and end the session at any time.
Do you help with both PC and Mac?
Yes. We support both Windows PCs and Macs, from slowdowns and software issues to setup and configuration.
What kinds of problems can you fix remotely?
Slow computers, software errors, updates, setup of new programs, printers, email and accounts, backups and many other everyday issues.
What if it cannot be fixed remotely?
Some problems, like hardware failures, need hands-on work. If so, we will tell you, and customers in the Phoenix area can also get onsite help.
Do you offer remote support for businesses?
Yes. We provide fast remote helpdesk support for teams, so small issues get solved quickly before they slow anyone down.
Where do you provide remote help?
Anywhere in the country. Because the help is remote, you do not need to be in Arizona or anywhere near us.
Get Help
Let’s fix it remotely.
Tell us what is happening on your PC or Mac and we will get right back to set up a secure session, or just call. Nationwide, fully remote.
(602) 677-0779Fully remote · Helping PC and Mac users nationwide
Get remote help
A few details and we’ll get right back to you to help.